SupportivePoint
A calm conversation with a real person, whenever you need it.
Fast replies • Unlimited messaging • Support when you need it
Why We Exist
Not everyone needs therapy.
Not everyone is in crisis.
But many people still need someone to talk to.SupportivePoint exists for the in-between moments — when you want real conversation with a real person, without pressure, judgment, or expectations.We believe being listened to matters.
We believe presence matters.
And we believe support can be simple, respectful, and human.
Who This Is For
This May Be Right for You If:• You want someone to talk to without clinical frameworks
• You’re feeling lonely, overwhelmed, or emotionally tired
• You value calm, respectful conversation
• You want support without therapy or crisis services
How It Works
• Sign up for monthly access through SupportivePoint.com
• Review and acknowledge the service guidelines and boundaries
• Receive a welcome message and begin messaging one of the Supportive Point Listeners via WhatsApp during business hours (Monday–Friday, 8am–6pm AEST)
• Messages are responded to within up to two hours during business hours
Meet our Listeners
SupportivePoint was founded by Imogen, who also serves as our primary listener. She created this service because she believes that sometimes the most powerful thing another person can offer is simply to listen — without judgement, without clinical language, and without pressure to fix anything.
Imogen brings a grounded, empathetic presence shaped by her own lived experience navigating life's harder moments. She understands what it feels like to need someone to talk to — and to not quite know where to turn.
Our listeners are not therapists. They won't diagnose, advise, or try to fix. They'll simply be there to listen and talk — consistently, calmly, and with genuine care.
Our SupportivePoint listeners bring presence, respect, and authentic human connection.
Pricing
Simple subscription — support that’s easy to start and cancel.
$199 AUD / month
Paid monthly. Cancel anytime. Payments are non-refundable.
This is a paid text-based companion support service. It is not therapy, counselling, or crisis support.
What This Is (and Isn’t)
SupportivePoint is a paid, text-based companion support service.
It offers grounded, human conversation — not therapy, counselling, or crisis care.
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WHAT WE OFFER
• Supportive, respectful conversation via text
• A calm space to be heard, reflect, and feel less alone
• Emotional presence, validation, and gentle perspective
• Clear boundaries and consistent communication
• Support from a real person during set business hours
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WHAT WE DON’T OFFER
• Therapy, counselling, or mental health treatment
• Crisis support or emergency intervention
• Medical, legal, or clinical advice
• 24/7 availability or on-demand responses
• Support for active emergencies or immediate risk
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IMPORTANT SAFETY INFORMATION
If you are in crisis, experiencing thoughts of self-harm, or feel unsafe, this service is not appropriate.
Please contact Lifeline (13 11 14) or 000 in Australia, or your local emergency services.
By using SupportivePoint, you acknowledge and agree to these boundaries.
Thank You
Connection starts with a simple message, and we’re grateful you chose to begin that conversation with us.
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